• PRODUCTS

Push button evaluator


External shape: Streamline shape design, ergonomic


Net weight: ≤0.5KG


Features: 5 star service lights, fluorescent five-pointed stars


Note: It can be used in combination with Guofeng queuing system


Guofeng Customer evaluators are ergonomic with a streamlined design. Built-in card type work number plate, can display the service staff's photo, work number, name, etc. Customers only need to comment on the service quality of the cashier with one click, and the system automatically makes statistical analysis to know the customer's satisfaction with the service quality of the cashier at any time, so as to effectively supervise and improve the service quality of the staff. The product can be widely used in various industries public service window, with the hall and counter style harmony and unity. Widely used in finance, hospital, tax, industry and commerce, postal, communications, insurance, visa, vehicle management and other window service industries.

Guofeng evaluator integrates two functions of evaluation operation and teller star display; The evaluation operation adopts beautiful female voice prompt, which is more convenient for customers' operation; 5 blue fluorescent five-pointed stars are set in the eye-catching position to represent the service level of the teller.


Product function characteristics


(1) Card type number plate, simple and practical;

(2) Integrated use with the queuing system, can be directly connected to the queuing system of the physical touch-type LCD call;

(3) The use of independent evaluation system, USB 2.0 data cable and physical touch-tone LCD call device or office computer connection, take power communication two in one, no wiring and external power supply;

(4) Four standard evaluation key design, evaluation items include "very satisfied", "satisfied", "general", "not satisfied", the number of keys and key content support customization (3, 5, 6 keys).

(5) LED indicator shows the five-star service level, showing the star service quality of the staff;

(6) Professional announcers record voice, the sound is clear, natural and beautiful;

(7) Set keyboard shortcuts at will to hide the "welcome" button;

(8) One evaluation, after the completion of a business customer evaluation of service quality, to prevent employees from self-evaluation, while the background can query relevant business records to prevent repeated or malicious evaluation;

(9) After monitoring the negative review data, the server sends it to the administrator by email or SMS;

(10) Support Intranet and external network unified management, can produce detailed reports, can export data, for enterprise performance evaluation as an effective basis;



For detailed functions of the evaluator, please read "Customer Evaluation System Solution"

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